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Privacy statement

What personal information do you collect?

In some areas, we may ask you to register your name, email address and relevant personal details. We will also collect information from you if complete any other forms on our site or if you contact us with comments or specific requests.

This information is only used for the intended purpose and, if we wish to use it for any other purpose, we will ask you first.

If you choose to complete any of our online forms, Camden Council will not use the personal information you provide us with for marketing purposes without first gaining your consent. We may pass your details on to third party service providers who are contracted to Camden Council in the course of dealing with your request. These third parties are obliged to keep your details securely, will use them only to fulfil the request and will dispose of the information at the appropriate time.

No personal information you have given us will be passed on to third parties for commercial purposes. Our policy is that all information will be shared among officers and other agencies where the legal framework allows it, if this will help to improve the service you receive and to develop other services.

If you do not wish certain information about you to be exchanged within the Council, you can request that this does not happen. You can write to, or email us, quoting Section 10 of the Data Protection Act and we will consider your request and respond to you.

For more information, please contact the Freedom of Information team

Collecting information automatically

We collect statistics about your visit to our website. We use this information to track user activity which in turn helps us to improve the website. These statistics do not contain personal data and cannot be traced back to an individual.

We use ‘cookies’ to collect this statistical information. However, the cookies themselves do not store personal information.

Confidentiality/security

We give you the option of using a secure transmission method to send us the following types of personal data:

  • primary personal data (such as name and contact details)
  • identifiers (such as credit card details, website password)

All our employees and data processors with access to, and associated with the processing of, personal data are obliged to respect the confidentiality of our visitors’ personal data.

We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulation.

Email messages

You may receive occasional email messages from Camden Council on matters that we consider may be of interest to you, if you have provided your email address to us for this purpose.

Email monitoring

The use of Camden Council’s email system may be monitored and communications read in order to secure effective operation of the system and for other lawful purposes.

External Links

www.camden.gov.uk contains links to other websites. This privacy policy applies only to the London Borough of Camden’s website. When you are transferring to another site you should read their privacy statement for their policy on the use of personal information.

Changes

If this privacy statement changes in any way, we will place an updated version on this page.

By regularly reviewing this page you will ensure that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with others.

We are under a duty to share data within the council services for effective service provision. Your information will be shared with relevant services as stipulated in our Data Protection Notification with the ICO under the Data Protection Act 1998.

We will endeavour to ensure your personal data will be processed in accordance with the Principles and Rights of the Data Protection Act 1998 and any disclosure(s) made will be in accordance with our Notification, which can be viewed at www.ico.gov.uk . A copy of the Notification is also available on request from the council.

For more information please contact the Freedom of Information team

Google analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.